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When reports are generated it
processes the log files, reports are
shown with a heading and date
range on the right, but nothing
else.
A DLL required by SurfStats
could not be registered or the
path to the Visual FoxPro files
(installed and used by SurfStats)
is not specified/invalid.
Another application installed
another set of Visual FoxPro
files, which may be old.
Make sure a filter or problem log file
isn’t the cause of a problem for this
specific profile by testing the generation
of reports for one of the sample profiles.
If reports can be generated successfully
for check filter settings or log file.
See if a recent error or warning is
reported in the Windows Event Viewer
(Control Panel – Administrative Tools –
Event Viewer), Application, source:
MsiInstaller.
Do a search (Start - Search) for the files
VFP7*.* on your computer and make a
note of where they are located. Should
be c:\Program Files\Common
Files\Microsoft Shared\VFP for a default
installation.
Go to Start – Control Panel – System –
Advanced tab – click the Environment
Variables button. Under System
variables at the bottom scroll down to
the Path variable, click on it and click
“Edit”. Make sure one of the entries
points to where the VFP7*.* files were
found in the previous step. If not add it
(entries separated with semi-colon).
Open a DOS box (Start - Run -
cmd<Enter>) and perform the following
commands (<Enter> after each):
o
cd "C:\Program Files\Common
Files\Microsoft Shared\VFP" (where
you found the VFP7*.DLL files)
o
regsvr32 vfp7t.dll /u
o
regsvr32 vfp7t.dll
o
regsvr32 vfp7r.dll /u
o
regsvr32 vfp7r.dll
o
cd "c:\Program
Files\SurfStats<Version>" (where
SurfStats itself is installed)
o
regsvr32 surffox<Version>.dll /u
o
regsvr32 surffox<Version>.dll
Try generating reports again
Note: <Version> is the version of SurfStats
Log Analyzer for instance 7100.
When I run a schedule it just
ignores the output destination.
View Log reports that it sent the
output to screen.
Bug in V7.0.0.5
Download V7.2 or later and reinstall.
When I generate reports to a
folder they work fine when I view
them. However when I upload it to
an Apache server or web server
on Linux/Unix I get page not found
errors.
Bug in versions 7.0.0.0 to 7.0.0.3
with filenames starting with capital
letters, but referenced by lowercase
letters in reporting HTML pages.
Download V7.2 or later and reinstall.